Client and Stakeholder Management
Remove duplications by centrally managing information about your clients and stakeholders.
Membership Management
Easily create and manage members within your membership packages. Track renewal dates and communicate with members that have membership due and overdue. Record all membership fees.
Communication Distribution Lists and Groups
Reach your clients easily using groups and distribution lists. Built in fax and SMS methods in addition to powerful email options.
Events Management
Organise small to large-scale events. Manage sponsors, attendees, dietary requirements, billing and facilities. Session control and event registration. Run attendance lists, name tags and certificates.
Online Surveys
Easily develop sophisticated surveys formatted your way. Choose between forms filled in online or print the survey for offline use. Analyse results directly in real time or export it to other products such as Microsoft Excel.
Case Management and Case Worker Notes
More effectively manage your clients by customising your case processes. Create surveys and case worker notes against a client. Set reminders for note reviews. Refer notes to other staff. Monitor progress through built in case escalation to case managers.
Order and Invoice Management
Using this module, users can created and raise purchase order requests either for internal purposes or on behalf of clients. Where required, purchase order requests are governed by an approval process and supplier orders are automatically generated.
Powerful and Comprehensive Reporting
Use existing reports or develop your own using the award winning Crystal Reports product. Full reporting capability, data queries and comprehensive search facilities.
Dynamic Data
Quickly add your own additional fields and make them immediately available for reporting and querying. ChilliDB can accommodate all your information needs.
Information Security
Assign each user to a specific role and restrict access to only the information you want them to see. Manage sensitivity to ensure private and confidential information remains secure.
Supports B2B and B2C functions
Data can be exchanged/synchronised where required with third party products. Microsoft Office and Outlook integration is built in. A number of web services are also available to support web site integration for customer access and interaction.
Data Integrity and Security, SSL
Integrity of data is ensured both through controls in the database and input validation routines. Users are authenticated before being granted access to the data and optionally audited. Data can be encrypted for transfer over the internet using public key encryption (SSL) and further encrypted using corporate VPN’s where required.
Wireless Data Access Solutions
For completed mobility ChilliDB as been optimised to support access and data entry through hand held devices including mobile phones, PDA’s and touchpad’s.
Easily Implementation and Integration
Depending on the license model chosen, ChilliDB can normally be installed and running within two days. Data migration services and training packages are available to fast track implantation. Integration with internal and third party organizations are offered normally within a set time frame and budget.
Value for Money
Our license and hosting fees are very competitive in the industry and charges are based on number of users rather than data quantities which offers a very cost effective model. In addition volume level user and reference site discounts are available.