Note Locking is where Notes created in ChilliDB can be locked from modification after a period of time and it has been done to protect the content of Notes from changes. ChilliDB holds a configuration setting to capture the number of days after which a Note should be locked. A Note will be locked based on the calculation of Note Creation Date + [The Configured Number of Days]. Locked Notes can only be edited once they are locked by users who have the Security Ticket NOTE MANAGER in their User Role. By default this setting is turned off in most systems. You can request to have this feature turned on in your system through lodging a request in ChilliDB HelpDesk. You just need to state how many days you would like the Notes to remain editable for, e.g. 1 day Was this article helpful?