Get Connected With Your Members
ChilliDB is a leading membership database used by many associations, peak bodies and Non Profit Organisations across Australia to better communicate with members and clients, run events and training and conduct surveys to improve the services that they offer.
The flow of information across your organisation can be improved and controlled, to allow better collaboration between units and individual staff.
ChilliDB is an easy to use, secure, powerful, yet flexible information management tool that will improve community collaboration and help measure your associations performance. ChilliDB will revolutionise the way you interact with your members and enrich the relationships you have with your stakeholders.
ChilliDB Membership centralised your membership management leveraging the whole of ChilliDB to support you in your day to day business.
Accurate Member Information - members can register for events and update their details without requiring staff involvement. ChilliDB’s securely stores conversations, documents, emails and more centrally.
Improved Industry Engagement through extensive mail list management tools, online surveys and event management. Store historical data and combine your organisation’s collective knowledge into one database.
Quick Access to Information quickly retrieve details, participation and interaction history for any member to form an accurate view of their level of involvement with you.
Measure the Performance of your organisation quickly and unobtrusively, gain a holistic view of your entire organisation’s activities with ChilliDB’s reporting suite. You can monitor activities, collect statistics and see emerging trends as they occur.
Contacts, Clients, Organisations, Stakeholders
ChilliDB captures and manages any information you may wish to store on stakeholders, clients, and members through Organisations and Contacts. You can track their relationships and report on all activities performed with and on behalf of those stakeholders, clients, and members across the entire product.
Notes, Activity Tracking, Service Delivery, Workflow
ChilliDB Notes is where you record all communications and interactions that you have your Contacts, Clients and Organisations.
Customise what information you capture in your Notes through our Custom Fields which allows you to build forms to meet your program, project or service delivery requirements to ensure that you are able to report accurately and efficiently on all your organisations business.
Alerts and Workflow
ChilliDB Alerts can be defined on Notes to add reminders and drive workflow activities so an activity can be followed up at a later date.
Messaging and Communications
ChilliDB Messaging allows professional personalised communications can be sent through ChilliDB. Messages can be sent as Emails, SMS and Faxes and you can create Distribution Lists for managing your regular communications. ChilliDB allows you to create rich HTML emails for your messages.
All messages sent through ChilliDB are categorised and recorded as Notes which are linked to your Contacts and Clients so you can keep a history of all your communications. You can track Opening of Emails as well as Read Receipts and request Delivery Receipts.
Message Templates, Personalisation of messaging
Define Message Templates with HTML and Plain Text content to ensure that your messaging matches your recipients preferences and personalise all emails to include people’s names and other key information. Message Templates allow you to maintain a consistent and professional standard for all communications.
ChilliDB includes SMS capabilities out of the box with every client receiving a FREE monthly allocation of SMS messages with options to pay for additional messages.
FREE Outlook Plug-in
ChilliDB provides a FREE Outlook Plug-in which allows you to quickly store emails received and sent using Outlook into ChilliDB as Notes, ensuring all activities which must be reported are held centrally in ChilliDB and reportable.
Events, Training, Professional Development
ChilliDB Events are ideal for managing your training, workshops and events, and ChilliDB will facilitate your event registration, planning and delivery processes by managing event preparation, venue information and scheduling, logistics, speakers and program content preparation and keep on top of event day activities with custom name tags, sign in sheets and certificates.
Publish your Events listing and calendars onto your website using Web Controls and automate Event Registrations from your website.
Custom Fields, Form Building
A powerful feature within ChilliDB is the ability to easily create your own forms and add fields into those forms without the need for application development. Fields can be of any type including date, time, text, currency, drop downs, yes/no and many more along with calculated formula fields. There is no limit to the number of Custom Fields that may be added. Custom Fields will ensure the system is easily customizable to respond to changing business and reporting requirements quickly.
Member Survey, Data Collection, Data Cleansing
The ChilliDB Survey module provides a powerful built in Survey tool to streamline your data collection and maintenance and inform your business activities. Don't waste time exporting your information to another system or trying to get Survey response data from another system back into ChilliDB. ChilliDB gives you the ability to create professional looking surveys, prepopulate information from ChilliDB onto those Survey forms, the ability to send personalised invitations to your Contacts, Clients or Members, and then merge information gathered through those Surveys back into ChilliDB. The merge can be performed either manually or automatically depending on your needs.
Searching, Reporting, Data Mining, Visualisations
ChilliDB includes a number of options to view and find information to meet any users needs, including :
Search screens which allow searching of both standard fields and Custom Fields.
A Data Mining module which allows you to mine, group, aggregate and summarize information within ChilliDB.
Visualisations of your data to allow you to visualise your data
Reporting allows for parameterised and professional reports to be created and then upload into ChilliDB for other ChilliDB users to view. In addition to viewing and printing, reports can be exported to other popular formats such as PDF to enable emailing to external users.
A broad range of permissions can be assigned to control user access throughout ChilliDB. In addition to module specific permissions, user’s abilities for reading, updating and deleting data can be controlled. Role based security is employed to simplify security management where permissions are assigned to roles rather than directly to users. Users are then assigned to roles and are governed by the rights of those roles.