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Groups Vs Distribution Lists

Updated: Dec 8, 2021

What is the difference between Groups and Distribution Lists?

Distribution lists allow the management of sets of email addresses for either contacts or organisations. They enable you to email a set of contacts/organisations rather than email individually. User Distribution lists are managed manually and System lists are managed by the modules such as Membership.

Groups allow the management of sets of contacts/organisations. For each group you can choose which fields will be shown in the group. For example for a specific contact group you could include the contacts postal address and mobile phone number in addition to their name.

Groups can be useful where you want to maintain a list of contacts/organisations independently of the data stored against the contact/organisation.

For example tracking a list of contacts that you want to speak to over a period of time. As you ring each contact you then remove that contact from the list. Groups also support system distribution lists enabling you to email the members of a group.

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