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View Survey Responses/Analysis/Visualisations

Updated: Mar 2, 2022


Users can choose to search and view responses entered in surveys at any time by navigating to Surveys and then choosing 'Search Responses' from the drop-down menu. To filter the response results to a particular survey, the survey name can be specified for the search. Responses can also be seen from the Responses tab on the Survey Display screen.

From the search grid, users are able to choose to 'Print' any of the survey responses. They can also 'Delete' any of the Survey responses if they were submitted in error or if they are to be excluded them from reporting and analysis. This is done via the drop-down action menu on the top right-hand side of the search grid (see image of action menu icon below).

Action menu icon for search grid

Continuing a Survey Response

If a survey was configured to be 'Saved and Continued', partial survey responses can be saved at any time to be submitted later when the survey is complete. Survey responses can be continued from many different modules in ChilliDB - a respondent can continue a survey from the Contacts, Organisations, Case Management, Client Administration modules, as well as the Survey module itself. To continue the survey response, choose the checkbox for that survey response and then access the Actions menu, and choose 'Continue'.

The survey response will open, displaying all of the information entered previously, allowing a user to complete the survey and submit it. A survey which has already been submitted can be identified by looking at the completion date and time under the Survey tab in Contacts, Organisations, Client Administration or Case Management; or in the Responses tab of the Survey module itself.

Analysing Survey Responses

Within a survey, users are able to access “real time” response statistics in the form of Visualisations and Responses.

The Response tab on the Survey Display screen allows users to effectively review individual survey responses from the Survey Response List. Manually and automatically merged data can be easily reviewed, and there is a general overview of the date a survey was completed and filled out, as well as the status of a data merge for each survey respondent.

Whilst on the Survey Display screen, another tab that is useful for survey analysis is 'Survey Visualisation'. The Visualisations tab can provide some basic metrics on how many survey participants responded on particular days, and it gives a general pattern of the timeframes in which respondents start and complete a survey.

To view the a visualisation for particular survey responses, access the Visualisations tab within the Survey Details screen. The visualisations available are outlined below:

Survey Analysis

The Survey Analysis feature of the survey module allows users to view the answers for the questions in their survey together in the one place. This provides an overview of the information that has been gathered.

To begin analysing answers for a survey, find the survey whose details you wish to analyse, and navigate to its Survey Display page. Then, click on the Analysis tab.

Then users select the type of analysis they would like to conduct by choosing from the Data View field drop-down menu.

Note: There are two different types of analysis available via the Survey Details page in the Survey module.

Responses View

This view will display one row per survey response with the answers to questions in individual columns (see screenshot above). In order to display the survey analysis using 'Responses' view, users simply have to ensure this option is displayed in the Data View field.

Summary View

In this view, the survey questions are displayed in the first column and information associated with each question is displayed in a row adjoining the question. This information is split up into columns that display the answer options; the number of respondents who chose each option; and the percentage of respondents who chose each option. Users can either 'Export' or 'Print' this data if they wish to do so by selecting the relevant option from the action drop-down on the top right-hand side of the grid.

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