SUICIDE PREVENTION ORGANISATIONS ChilliDB understands the important work suicide prevention services do to create awareness and provide support to those struggling. ChilliDB helps you provide advice, assist with suicide prevention and support after suicide, build suicide awareness and organise fundraising. Contract Management Apply for government grants and track your financial position of the contract using ChilliDB's Contract Management module. ChilliDB also gives you the capabilities to track your deliverables with its own in-built deliverable approval processes. Capture key data for each stage of the contract life cycle , and support review and ongoing workflow activities through email reminders and alert functionality . Reporting Reporting allows for parameterised and professional reports to be created and then uploaded into ChilliDB for other ChilliDB users to view. Easily create reports on funding to share with donors and stakeholders. Visualise your data using charts and graphs. Client Management Build relationships and effectively communicate with donors , communities , practitioners , ambassadors and academia . ChilliDB can help you keep data organised as well as contact details up to date. Create work flows and assign staff and volunteers to different tasks . Set up alerts to keep track. Event Management Event Management can help you organise fundraising, meetings, workshops and support groups. Create registration forms and track payments, attendances and cancellations. ChilliDB can manage your event preparation, venue information and scheduling, logistics, speakers and program content preparation. Keep on top of event day activities with custom name tags, sign in sheets and certificates. Contract Management Apply for government grants and track your financial position of the contract using ChilliDB's Contract Management module. ChilliDB also gives you the capabilities to track your deliverables with its own in-built deliverable approval processes. Capture key data for each stage of the contract life cycle , and support review and ongoing workflow activities through email reminders and alert functionality . Contract Management Apply for government grants and track your financial position of the contract using ChilliDB's Contract Management module. ChilliDB also gives you the capabilities to track your deliverables with its own in-built deliverable approval processes. Capture key data for each stage of the contract life cycle , and support review and ongoing workflow activities through email reminders and alert functionality . Stay up to date

ChilliDB is tailored to those in domestic violence sectors who require a CRM system for sensitive information. Find out more PRODUCT ↓ SOLUTIONS ↓ COMPANY ↓ PRICING ↓ SUPPORT ↓ CONTACT US TRY FOR FREE DV SOFTWARE An Australian-designed and hosted client management solution tailored to the domestic violence sector. Unmatched Security and Case Sensitivity for Sensitive Data. ChilliDB understands Domestic Violence organisations face challenges delivering services with both ensuring their sensitive information is secure, and being in a position to efficiently record and report of all of the activities undertaken to the many separate and different reporting bodies. ChilliDB sensitive cases module supports case workers in gathering sensitive information, and ensures all ChilliDB data is secure and encypted. Regardless of who you are or how you operate the program, ChilliDB allows you the flexibility to manage this program. Get more Government Grants with ChilliDB for Domestic Violence 60% Increase of report efficiency ∞ 75% Increase in operational efficency and accuracy of data captured. Amount of client data Key Features Client Management Allows you to isolate clients that are provided services into individual programs, implement security around who can work with those clients in each of those programs, and then build all of the forms that you need to support that program using a collection of features to fast track your setup. Case Managment and Sensitivity Assign each user to a specific role and restrict access to only the information you want them to see. Manage sensitivity to ensure private and confidential information remains secure Events Management Organise small to large-scale events. Manage sponsors, attendees, dietary requirements, billing and facilities. Session control and event registration. Run attendance lists, name tags and certificates. Donation Management Receive and track donations and add custom fields to manage data. Analyse donor data and gain insights with tailored reporting. Use notes and messaging to track and automate communication with donors and clients. Distribution Lists Reach your clients easily using groups and distribution lists. Built in fax and SMS methods in addition to powerful email options. Membership Management Easily create and manage members within your membership packages. Track renewal dates and communicate with members that have membership due and overdue. Record all membership fees. Custom Fields Quickly add your own additional fields and make them immediately available for reporting and querying. ChilliDB can accommodate all your information needs. View All Features The Client Management software Trusted by Start your free 30 day trial. No card required. Essential $26 / User / Month* Premium $41 / User / Month* Enterprise Call us for a quote Includes an exclusive user license. Includes unlimited members and contacts (within reason) Suitable for small groups and start ups. TRY FOR FREE Offers an exclusive user license. Includes unlimited members and contacts (within reason) Exclusive features including web controls, Outlook plugin and more Suitable for all organisations. TRY FOR FREE Supports more users for less cost. Includes unlimited members and contacts. Suitable for Government departments and large enterprises. TRY FOR FREE Stay up to date

Helpful articles to answer any question you might have about ChilliDB By Industry Health Services By Category Features Home and Community Community Services Not for Profit Associations By Need Client Administration Add ins Case Management Client Management Event Management Contract Management Membership Management Pricing Store About ChilliDB What is ChilliDB? News What's New Our Story NFP, Community, Health What is a CRM? Contact Us Help Help Centre Training Webinars Help Desk Articles New User System Status Case Management Get started with ChilliDB 1. Process Configuration r r Create a new Case Categorisation Full Guides Free Trial Thank you for sigining up for a free trial this webpage will be a day to day guide that will help you get the most out of your ChilliDB Trial. r Navigate to the Process Configuration Maintenance screen r Creating a process configuration (chillidb.com) 2. Process Definition r r Create the Process Structure Full Guides r Case Process Definitions (chillidb.com) 3. Create a Case (as a Case Manager) r r Add the case details r Allocate the case to a case worker r Accepting the case (as a case worker) r Referring the case (as a case worker) r Declining the case (as a case worker) r Full Guides Creating and Allocating Cases (chillidb.com) Create a Case (as a Case worker) r Search for a case r r Full Guides Introduction to ChilliDB Search Looking to advance to the next section? Getting Started with ChilliDB Looking to Upgrade to a plan? Wanting to continue to use ChilliDB? View our pricing and plans so we can best suit your every need. PLANS

View pricing for the Australian cloud hosted web platform without the software install headaches. Priced competitively so you can focus on your business ChilliDB offers three different license plans: Essentials, Premium and Enterprise. Choose the right license for your organisation from our three license plans starting with our Essentials plan from $33 per user per month. GET STARTED WATCH DEMOS PRICING Essential $33 / User / Month* Includes an exclusive user license. Includes unlimited members and contacts (within reason) Suitable for small groups and start ups. FEATURES BUY NOW Premium $49 / User / Month* Offers an exclusive user license. Includes unlimited members and contacts (within reason) Exclusive features including web controls, Outlook plugin and more Suitable for all organisations. Enterprise Call us for a quote Supports more users for less cost. Includes unlimited members and contacts. Suitable for Government departments and large enterprises. FEATURES BUY NOW FEATURES ENQUIRE * All Pricing Excludes GST and System Establishment Fee Included Extras Confidentiality of information Your data is stored onshore in Australia Ability to track premium support hours. Access to training videos. 24x7 monitoring for servers and ChilliDB service. Nightly backups of your data. Dedicated URL and SSL certificates for encrypted communication. Ongoing product updates. Access to the ChilliDB Helpdesk: For lodging product questions and requests. In addition to access to the ChilliDB platform, the monthly license includes the following services: Featues Features ChilliDB provides a variety of features to suit your organisation's needs. View the table below to find out which modules are included in each plan. Features Essential Premium Enterprise $33 / User / Month $49 / User / Month Call us for a quote Contact and Organisation Event Management Case Management Membership Management Distribution Lists and Message Templates Donor Tracking Appointments Groups Asset Register Mailchimp Integration Custom Fields Webcontrols Outlook/Gmail Addin Staff Timesheets and Leave Survey Management Document Register ABN Validation Full Address Lookup Data Mining Visualisation Upload your own Reports Xero Integration DB Reporting Account API Client Administration Contract Management Module Builder SMS What People Say “All in all ChilliDB is a well-designed and executed database, and the SQL interface is a key asset for us. The reporting views and direct access to the data tables make it easy to integrate downstream analytics and other data consumer apps.” — Dr Steven Darlow Data analytics contractor (primary health/PHN sector) Australian cloud hosted web platform without the software install headaches Benefits Engage clients and stakeholders effortlessly Deliver Better Outcomes from Programs / Services Improve efficiency and productivity Australian Hosted, secure & accessible anywhere Single Source of Truth Report More Accurately Free support including access to our Help Desk and Help Centre Integrate with your Website in less than 30min Risk free 30 day cancellation ONSHORE DATA ChilliDB is owned by an Australian company which means all of your data remains in Australia! LEARN MORE Some of our clients in the Not for Profit, Community and Health sectors.

ChilliDB Security Protecting your data We’re committed to the security of our customers’ data and provide multiple layers of protection for the information you trust to Polymorphic Solutions. Data access When subscribing to the ChilliDB service you are provided a unique URL to access the service and an exclusive database to hold your Information. Only your organisation has access to the information in this database and internal authorised Polymorphic Solutions support and development staff. Securing login access to your ChilliDB service Your ChilliDB system is accessed through a unique login and password that you have defined during initial setup. We highly recommend password restriction controls are defined with a minimum of password lengths and password ageing. To prevent brute force password attacks ChilliDB will track the number of failed password attempts and prevent further attempts until a period of time has passed. In addition we offer two-step authentication. This provides a second level of security for your login account. When setup It means in addition to your password you will also be asked to enter a unique code generated by a separate authentication app on your smartphone. We recommend you use two-step authentication as it reduces the risk of your account being accessed if your password is compromised. Data encryption When accessing through a browser, we encrypt all information that goes between you and ChilliDB using industry-standard TLS (Transport Layer Security), protecting your data. Your data is also encrypted at rest when it is stored on our servers. Secure data centre Polymorphic Solutions servers are located within an enterprise-grade hosting facility that employ robust physical security controls to prevent physical access to the servers they house. These controls include 24/7/365 monitoring and surveillance, on-site security staff and regular ongoing security audits. Multiple layers of security controls protect access to and within our environment, including firewalls, intrusion protection systems and network segregation. Polymorphic Solutions Security team continuously monitors security systems, event logs, notifications and alerts from all systems to identify and manage threats. Redundancy and availability Polymorphic Solutions delivers best-in-class availability. We use multiple redundancy technologies for our hardware, networks, data centres and infrastructure. These ensure that if any component fails, ChilliDB will keep on running – with little or no disruption to your service. Designed to scale ChilliDB has been designed to work as effectively with a handful of users up to thousands. Developed in Microsoft .Net and SQL Server, our high performance servers, networks and infrastructure ensures ChilliDB can provide you with a quality service to meet your business needs.

This page is to assist those using the ChilliDB Outlook Add-In. A subscription to ChilliDB is required to use this feature. Gmail Add - On Keep your communication records up to date. ChilliDB Gmail Add-In allows you to quickly save emails to the ChilliDB database without leaving Gmail TRY FOR FREE ChilliDB Gmail Add-On Keep your communication records up to date. ChilliDB Gmail Add-In allows you to quickly save emails to the ChilliDB database without leaving Gmail . Save time by taking advantage of ChilliDB’s Gmail. Quickly save emails and file attachments to your ChilliDB database without leaving Gmail. Emails are saved as notes which are then filed against the matching contacts of the recipient and sender. ChilliDB Gmail Add-On lets you: Save emails as notes which can be followed up through ChilliDB Save file attachments Create new contacts and organisations efficiently Keep track of communications Match the sender’s and receiver’s names to the data in ChilliDB Set a category and type for the email Get Started Select the "Plus" Button in Gmail to search and add the app. Then click on the ChilliDB icon after adding to your toolbar. Store Emails Save attachment files and images automatically by ticking the "save attachments" check box next to the save button. Find Organisations and Contacts Easily find organisations and contacts by searching for them in the Gmail Add-In. Match the sender's name to the organisation or contact in ChilliDB. Create Contacts and Organisations If you cannot find the sender's contact in the ChilliDB database, you can quickly create one in the Gmail Add-In. After creating a contact, if you cannot find the sender's organisation in the ChilliDB database, you can quickly create one in the Gmail Add-In Select Preferences Customise settings by selecting the note type, category and sub category in the ChilliDB Gmail Add-In. Privacy Policy - Gmail For the full Privacy policy for ChilliDB Gmail Add- In: Privacy | ChilliDB

Create Events in ChilliDB. Intergrate with web controls and track your attendees. See who has waitlisted or cancelled and use custom field to collect any extra information. Event Management with ChilliDB ChilliDB Events are ideal for managing your training, workshops and events. As many events don't require sessions you can now create events without sessions, keeping the interface clearer and easier to use! By Industry Health Services Community Services Not for Profit Associations By Category Features Home and Community Modules Demonstration Demonstation Videos Demonstation Request By Need Client Administration Case Management Client Management Event Management Donor Relationship management Marketing Automation Contract Management Membership Management Add ins Outlook SMS messaging Website forms Custom Fields Website Forms Pricing Store About ChilliDB What is ChilliDB? Our Story News What's New Features NFP, Community, Health What is a CRM? Contact Us Help Help Centre Help Desk Articles System Status Training Webinars Demonstation Videos New User New User Start up Packages Event Management has become even easier! ChilliDB will also facilitate your event registration, planning and delivery processes by managing event preparation, venue information and scheduling, logistics, speakers and program content preparation, and keep on top of event day activities with custom name tags, sign in sheets and certificates. FREE DEMO TRY FOR FREE Supports Continuing Professional Development (CPD) ChilliDB Events supports Continuing Professional Development (CPD) by allowing you to track point entitlements per session identifying who attended, cancelled, or didn't attend on the day. Maintaining accurate data and allowing you to report that information to the participants or their professional bodies. Receive Reporting Extracts ChilliDB provides report extracts enabling direct uploads into the National Prescribing Services (NPS) reporting system. Integrate With ChilliDB Web Controls Publish your Events listing and calendars onto your website using ChilliDB Web Controls enabling Event Registrations directly into ChilliDB. Set-up Web Controls in minutes Automate data entry and back office administration Customise data captured Send LIVE updates to the ChilliDB database Match the style and formatting of the Web Controls to your website. Explore each of the Web Controls and bring the power of ChilliDB to your Website simply and efficiently. If you would like to access the other Web Controls or find out more, contact sales@chillidb.com . VIEW OUR DEMO SITE Benefits Create Events Create events and add your own custom fields to ensure you collect the right data for your events. Advanced Search Use Advance Search to create filters and save previous searches. Events List View events in a list format. Each list item includes the venue, description and a link to register and for more information. Certificates Create certificates for events participation and completion in our report module. Name Tags Create custom name tags for your event attendees through our report module. Search Events Search Events to quickly find the correct one. Search by fields or through the full list. Events Calendar View your Events visually through the event calendar. Configuration Save event certificate message templates and event certificate reports through the configuration feature. Event Surveys Create surveys for your events to receive feedback or collect relevant information about event attendees Attendee Signatory Sheet Create a sign-in sheet for attendees for an event session through the report module. GET STARTED Request a free short 30 minute demonstration to learn more about what ChilliDB could do for you! REQUEST A FREE DEMO

ChilliDB help centre a collection of videos, articles and questions from other community members By Industry Health Services Community Services Not for Profit Associations By Category Features Home and Community Modules Demonstration Demonstation Videos Demonstation Request By Need Client Administration Case Management Client Management Event Management Donor Relationship management Marketing Automation Contract Management Membership Management Add ins Outlook SMS messaging Website forms Custom Fields Website Forms Pricing Store About ChilliDB What is ChilliDB? Our Story News What's New Features NFP, Community, Health What is a CRM? Contact Us By Industry Health Services Community Services Not for Profit Associations By Category Features Home and Community Modules Demonstration Demonstation Videos Demonstation Request By Need Client Administration Case Management Client Management Event Management Donor Relationship management Marketing Automation Contract Management Membership Management Add ins Outlook SMS messaging Website forms Custom Fields Website Forms Pricing Store About ChilliDB What is ChilliDB? Our Story News What's New Features NFP, Community, Health What is a CRM? Contact Us Help Help Centre Help Desk Articles System Status Training Webinars Demonstation Videos New User New User Start up Packages Wix Forum is no longer available This application has been discontinued. If you need community app use Wix Groups. Profile Blog Comments Blog Likes My Forum Comments My Forum Posts Members only blogs ChilliDB Community My Subscriptions Settings Notifications

Helpful articles to answer any question you might have about ChilliDB By Industry Health Services Community Services Not for Profit Associations By Category Features Home and Community Modules Demonstration Demonstation Videos Demonstation Request By Need Client Administration Case Management Client Management Event Management Donor Relationship management Marketing Automation Contract Management Membership Management Add ins Outlook SMS messaging Website forms Custom Fields Website Forms Pricing Store About ChilliDB What is ChilliDB? Our Story News What's New Features NFP, Community, Health What is a CRM? Contact Us Help Help Centre Help Desk Articles System Status Training Webinars Demonstation Videos New User New User Start up Packages Free Trial Thank you for signing up for a free trial. This web page is designed to be a day-to-day guide to help you get the most out of your ChilliDB trial Step-Through Guides: These provide users with links to articles/videos that guide them in the ChilliDB learning process. Action Tasks: These tasks compliment the instructions provided in the articles/videos by prompting users to perform certain tasks. Events Get started with ChilliDB 1. Create an Event r Step through guide r Create an Event Action Tasks: r Experiment with selecting the ‘Yes’ option for ‘Do you charge for this product?’. Note: you may have to create a product when prompted to ‘Select product’ in the ‘Price’ field. r Experiment with selecting the ‘Yes’ option for ‘Use sessions’. Then set up the sessions via the ‘Sessions’ tab once your event is saved. r Register at least one contact/organisation as an attendee for this event - under the ‘Registered’ tab on the Event Details page. r Add an attendee for each of the other categories in the tabs on the Event Details page - ‘Registered - Not Paid’ to ‘Waitlist’. r Use the ‘Create Like’ option in the Actions menu (top right-hand corner of the page inside the blue band) on the Event Details page to create a similar event at a future date. 2. Events Calendar r Step through guide Events Calendar r Action Tasks: r Find the event you created in Part 1. Create an Event & click on it. r Review the details of this event on the Event Details page. 3. Events List r Step through guide Events List r Action Tasks: r Enter the start date of the event you created in Part 1. Create an Event in the search field at the top of the page. r Click on the ‘Register/More Information’ link & then review the details of this event on the Event Details page. 4. Event Search r Step through guide Events Search r Action Tasks: r Search for the event you added in Part 1. Create an Event by title. r Display all of the events in your system. r Display your events (those you have created/worked with in some way). r Use ‘New Filter’ to create filters to search for an event (try to use at least 2 filters). Then save this filter under ‘My Filters’. r 5. Restricting Event Access By Role 6. Create a Event Web form r r 7. Email Event Certificates Looking to advance to the next section? Getting Started with ChilliDB Looking to Upgrade to a plan? Wanting to continue to use ChilliDB? View our pricing and plans so we can best suit your every need. PLANS

Helpful articles to answer any question you might have about ChilliDB By Industry Health Services Community Services Not for Profit Associations By Category Features Home and Community Modules Demonstration Demonstation Videos Demonstation Request By Need Client Administration Case Management Donor Relationship management Client Management Event Management Marketing Automation Contract Management Membership Management Add ins Outlook SMS messaging Website forms Custom Fields Website Forms Pricing Store About ChilliDB What is ChilliDB? Our Story News What's New Features NFP, Community, Health What is a CRM? Contact Us Help Help Centre Help Desk Articles System Status Training Webinars Demonstation Videos New User New User Start up Packages Initial Steps Free Trial Thank you for sigining up for a free trial this webpage will be a day to day guide that will help you get the most out of your ChilliDB Trial. Get started with ChilliDB r Set up a new password r Set up password recovery Personalise ChilliDB layout r r Register for ChilliDB Community Via Help Centre Looking to advance to the next section? Getting Started with ChilliDB Looking to Upgrade to a plan? Wanting to continue to use ChilliDB? View our pricing and plans so we can best suit your every need. PLANS

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